Since 2021, Shanna Lucien has coached Proof’s restaurant cohorts, specializing in P&L, operations, and HR. She’s supported Urban League groups in Atlanta, Los Angeles, Philadelphia, and Lake County. Formerly Popeyes’ Mountain West Regional Director of Operations, she led support for 100+ franchisees across 21 states/645 restaurants. A New Orleans native with roles at Copeland’s/Al Copeland/AFC, she’s active in local charities - the unofficial “Governor of New Orleans.”
Sondra brings over 45 years of experience in foodservice, including 38 years at Popeyes. She began her career as a Regional Training Manager in New Orleans, led a 26-store conversion in Houston, designed brand training programs, and consulted with Midwest franchisees. Returning in 1999, she led Restaurant Support, wrote the “Finding Your 2%” profit manual, and later headed Brand Standards after RBI’s 2017 acquisition. Retired in 2023, she’s now semi-retired and sharing best practices with Proof Incubator.
Libby Santin is the founder of Libby Santin Consulting LLC, helping companies start, grow, and exit. She previously directed UTC’s Center for Innovation & Entrepreneurship and was president/co-owner of Dynamic Displays & Graphics in Chattanooga. With 30+ years in marketing and management, Libby holds a BS in Industrial Design (Georgia Tech) and an MBA (UTC), and is a QuickBooks Online ProAdvisor and Certified Exit Planning Advisor.